Customer service is an everyday experience. We rate service with words like Excellent, Good, Fair, and Poor. There are three kinds of people who take these ratings seriously: the business owner [...]
Nearly all men can stand adversity, but if you want to test a man’s character, give him power – Abraham Lincoln Let’s face it. It’s easy to get angry, cynical, guarded, [...]
Proverbs 28:5 says, “Evil men do not understand justice, but those who seek the Lord understand everything.” The “Key” seems clear. Seek the Lord… but does [...]
“I believe leadership itself is largely learned.” – Coach John Wooden John Wooden, the UCLA basketball coach who became an icon of American sports while guiding the Bruins to an [...]
The #1 Leadership Mistake: Quick Decisions! Combining one of the following words: Haste, Swift, Impulse, Rash, Quick…with the word “Decision” often leads to disaster. Worse yet [...]
Proverbs 11:25: “Whoever brings blessing will be enriched, and the one who waters will himself be watered.” Relationships are one of the best things life has to offer. Relationships [...]
I just finished reading a well-written article about how mighty organizations fall. It surprised me how organizational failures parallel our personal lives. It got me thinking and it inspired me [...]
Let’s face it. Some of us are sick of hearing about the “L” word. But when we stop long enough to ponder it, we all know how important leadership is in our homes, our workplaces, and our [...]
As a teenager, I enjoyed shifting gears in my 1965 Mustang. I can still feel the thrill of the engine roaring and the speedometer increasing as I shifted from one gear to the next! That surge [...]
Some folks just aren’t satisfied with a job. They want more! They want work that is satisfying and rewarding. As an employer, you want faithful people; a worker you can count on. You want [...]
