We can all think of situations in our lives where we were faced with dealing with a difficult person.  At work or in our personal lives.  Some situations created by difficult people are low risk/low stakes while others can have a significant negative impact on team dynamics at work or even our family relationships.

This episode of the Today Counts Show is all about dealing with difficult people in the workplace.  To guide us through this very challenging topic, Jim welcomes Clint Pies.  Clint Pies is currently the Chief People Officer for MasTec Power Delivery.  MasTec is a large, publicly traded, energy infrastructure company.  Clint has decades of experience dealing with personnel at all levels in some very large Fortune 500 corporations.

Early on in the conversation Clint drops this catchy bit of wisdom,

“What you ignore becomes more.  What you address becomes less”.

That is the sometimes uncomfortable truth!  Clint explains that unresolved conflict can drain the mind and body of energy. Life is better lived when problems are resolved.  Working in a positive way to find a resolution not only means good outcomes but a more positive journey to achieve them.

Jim and Clint talk about the traits that might get someone labeled as difficult,  looking deeper to possibly find the cause of difficult behavior, and how to approach the hard conversations to resolve conflicts.

Another valuable piece of the puzzle that comes out of this exchange of ideas between Jim and Clint… The difficult person might be you!  Self-examination is key to growth as a leader.  Work on yourself so you can better serve others.

You can find Clint Pies on LinkedIn at:

Podcast Transcript: Episode 90: Dealing With Difficult People: Insights From Clint Pies

You may watch the video podcast here from our YouTube channel:

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Explore valuable insights not only on dealing with difficult people in the workplace but in leadership and people management in our other podcast episodes and blog posts. We’ve picked some out for you!

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